Start Planning Your Stay
Speak directly with a chalet specialist. Tell us your destination, dates, and group size — we'll guide you to the right options from there.
Tell us your destination, dates, and group size, and our team will guide you to the right chalet options. For urgent requests, WhatsApp is fastest.
Direct Contact
Our team is available 7 days a week. No call centres, no automated replies — just direct access to a chalet specialist who knows the collection and can guide your stay.
Common Questions
All inquiries receive a response within 24 hours. For urgent requests, WhatsApp is the fastest way to reach our team directly.
No. Chalet Lux operates on a direct booking model — there are no guest booking fees added at checkout. The price you agree with our team is the price you pay.
Absolutely. Our specialists match you to the right property based on your group size, dates, ski access preferences, and budget. You don't need to have a specific chalet in mind to inquire.
Yes — our concierge team arranges everything from airport transfers and private chefs to ski instructors, restaurant reservations, and bespoke alpine experiences. Just let us know your requirements when you inquire.
Airport transfers, private chefs, ski instructors, restaurant reservations, helicopter charters, and bespoke experiences — all arranged from first inquiry through checkout.
Peak weeks — Christmas, New Year, and February half-term — typically book 6 to 12 months ahead. For the best selection, enquire early. Our team can advise on current availability.